When you start your business, you might be able to perform all of your necessary office tasks from a laptop on a small desk. As your enterprise expands, though, the number and scale of tasks needed to keep your business running might increase exponentially. Hiring more employees is one solution to the increased work. Another is office automation, which has its own benefits and problems.
Office automation uses software and hardware solutions to ease your workload. Its simplest level can consist of activating options in the software you already own, which costs nothing. For example, your email program might contain a filtering facility that enables you to sort incoming messages into appropriate folders or send them to staff who can respond.